EuroSPI 2016
Sánchez-Gordón, M.-L., Colomo-Palacios, R., & Herranz, E. (2016).
Gamification and Human Factors in Quality Management Systems: Mapping from Octalysis Framework to ISO 10018.
In Proceddings 23rd European Conference (EuroSPI 2016) (pp. 234–241).
Graz, Austria: Springer-Verlag.
http://doi.org/10.1007/978-3-319-44817-6_19